To restore a backup, the saved data for the application has to be written
back into the installation directory, e.g. /opt/otrs
.
Also the database has to be restored.
A script scripts/restore.pl
to simplify the restore process is shipped with every
OTRS installation. It supports MySQL and PostgreSQL.
linux:/opt/otrs/scripts# ./restore.pl --help restore.pl <Revision 1.1> - restore script Copyright (c) 2001-2005 Martin Edenhofer <martin@otrs.org> usage: restore.pl -b /data_backup/<TIME>/ -d /opt/otrs/ linux:/opt/otrs/scripts#
Data, which are stored in the directory
/backup/2005-09-12_14-28/
, can be restored with the
following command and an OTRS installation in
/opt/otrs
.
linux:/opt/otrs/scripts# ./restore.pl -b /backup/2005-09-12_14-28 -d /opt/otrs/ Restore /backup/2005-09-12_14-28//Config.tar.gz ... Restore /backup/2005-09-12_14-28//Application.tar.gz ... create MySQL decompresses SQL-file ... cat SQL-file into MySQL database compress SQL-file... linux:/opt/otrs/scripts#